AIA Vietnam has been named a Top 10 Enterprise for Healthy Living for 2025–2026 with the award 'Leading Life Insurance Company in Healthy Living Products' in the Rồng Vàng 2026 program organized by Vietnam Economic Times/VnEconomy. Mr. Nguyen Quang Duy, Deputy General Director of Marketing and Business Development for Partner Channel, representing AIA Vietnam, received the award from the organizers. This marks the 12th year AIA Vietnam has received this prestigious accolade, reaffirming AIA Vietnam's notable contributions in developing products, services, and solutions focused on health and well-being, as well as driving customer experience innovation and sustainable growth in Vietnam. Over the years, AIA Vietnam has gradually transformed from a payer in traditional life insurance to a partner alongside customers on their journey to healthy living, proactive health care, and long-term financial protection. This has been the guiding orientation pursued by AIA Vietnam to realize its commitment to helping the community live healthier, longer, and happier lives. This approach is actualized through an ever more comprehensive ecosystem of products, services, and health care solutions. Notably, AIA Vitality—a comprehensive health care program applying scientific methods to encourage customers to maintain a healthy lifestyle through activities such as exercise, balanced nutrition, periodic health checks, and daily health metrics tracking. Through a points-earning mechanism and practical incentives, AIA Vitality helps customers gradually form sustainable healthy living habits and become more proactive in taking care of their health and that of their families. Joining the article's caption: 'AIA Vietnam named Top 10 Enterprises for Healthy Living for 2025–2026 with the title “Leading Life Insurance Company in Healthy Living Products.”' Additionally, AIA Vietnam has pioneered many health service initiatives to enhance customer experience. These include the 'Song Hanh Y Te' Medical Assist Program in partnership with Teladoc Health—the world's leading online medical service provider—supporting customers in their cancer and critical illness journeys from diagnosis, seeking second medical opinions, to building suitable treatment plans. To improve the health insurance customer care experience, AIA Vietnam has established a network of nearly 500 hospitals and medical facilities nationwide, enabling customers to access cashless hospital services and quality medical care. This network will continue to expand to increase access in many localities. In parallel with healthy living initiatives, AIA Vietnam has continuously developed comprehensive health insurance solutions for individuals and families such as Health Insurance Bung Gia Luc, AIA – Khoe Bình An, and Comprehensive Critical Illness Insurance 2.0... The products are designed to enhance health care benefits, help customers proactively protect finances against health risks, and build a sustainable health foundation for the whole family. AIA Vietnam has also continued to invest heavily in digital technology to optimize customer experience, especially in claims processing. Today, 100% of AIA Vietnam's customers can file claims online via the AIA+ app, shortening processing times and increasing convenience. With just an internet-enabled device, customers can complete an online claim submission in about five minutes. Notably, around 90% of claims that meet the eligibility criteria are processed within 24 hours—one of AIA Vietnam's notable efforts to apply technology to simplify service processes, improve transparency, and enhance customer experience. Mr. Nguyen Quang Duy, Deputy General Director of Marketing and Business Development for Partner Channel at AIA Vietnam, commented: 'The Dragon
Gold award is a meaningful recognition of AIA Vietnam’s relentless efforts to improve customer experience and promote healthier living within the community. Going forward, we will continue to invest in technology, services, and comprehensive health care solutions to accompany the people of Vietnam on a journey toward healthier, longer, and happier lives.'
