The Ministry of Justice proposes that government agencies actively exploit data already available to resolve administrative procedures, instead of requiring citizens and businesses to resubmit digitized documents. One of the most notable elements is the proposal to add the principle that agencies receiving and processing administrative procedures must draw on information and data already available in national databases and specialized databases to replace the document components that citizens and enterprises must submit. Under the proposal, government agencies will not be required to obtain again documents or information already available in connected and shared data systems as prescribed. Only in cases where data cannot be exploited or the data are not sufficient to resolve the file will supplementary documents be requested. This is seen as the next step in implementing the principle 'citizens provide information only once,' reducing procedures and compliance costs for citizens and businesses. The Ministry of Justice proposes to promote the use of digital data to reduce paper documentation in handling administrative procedures - Photo: VGP. According to the Ministry of Justice, the amendments aim to finalize the legal framework for the 'one-door, one-stop' mechanism in a more modern direction, improving service quality for citizens and businesses, and at the same time increasing state administration efficiency and aligning with practical implementation. The draft this time amends, adds, or repeals 13 of the 41 articles of Decree 118/2025/ND-CP. The contents focus on clearly delineating the responsibilities of state management for the One-Stop Department, the operation of the National Public Service Portal, processing administrative procedures not dependent on administrative boundaries, and applying new technologies in processing files. Notably, the draft proposes adding provisions on applying artificial intelligence (AI) to support supervision, assessment of the implementation of administrative procedures, and control of the quality of file processing. Another change is to clarify the role of the Ministry of Public Security in managing the technical infrastructure of the National Public Service Portal. The portal will be built, managed, and operated by the Ministry of Public Security, connecting and integrating data with the administrative procedure processing systems of ministries, sectors, and localities nationwide. Meanwhile, the Ministry of Justice will continue to perform state governance over professional activities related to resolving administrative procedures. The division aims to clearly delineate responsibility between the infrastructure operator and the professional management agency. The draft also adds provisions on receiving administrative procedures not dependent on geographic boundaries within the province and nationwide; and clarifies the responsibilities of vertical agencies when participating in the resolution of administrative procedures locally. According to the proposal, if a local vertical agency does not organize a separate Receiving and Results Delivery Unit, it may assign staff to the provincial or district-level Public Service Center to receive and process files for citizens. The Ministry of Justice also proposes adding models of receiving and returning results points under the provincial Public Service Center to expand access to public services and provide convenience for citizens and businesses when submitting or receiving the results of administrative procedures. For localities with digital infrastructure and digital transformation, the draft allows considering a one-level Public Service Center under the provincial People’s Committee, and determines the number of branches and reception and results points according to practical needs. According to the drafting agency, these amendments aim to build a synchronized, modern system for handling administrative procedures, maximize the use of digital data, reduce paperwork, and shorten processing times for citizens and businesses. (According to government information)
