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On April 19 in Hanoi, Saigon-Hanoi Commercial Joint Stock Bank (SHB) and Huawei Technologies Co., Ltd. signed an official strategic cooperation agreement, marking a step in SHB’s transformation and reinforcing the bank’s role in implementing major policy directions. The collaboration is intended to reshape growth, strengthen competitiveness, accelerate digitalization, and support Vietnam’s digital economy.
Under the agreement, SHB and Huawei will focus on three main areas:
Huawei will act as a strategic adviser to support SHB’s transformation roadmap planning, technology architecture design, development of a data foundation, and deployment of advanced solutions. Huawei’s global experience supporting major financial institutions is expected to help SHB achieve “systemic breakthroughs” and build a modern, safe, flexible, and sustainable digital bank.
At the signing ceremony, Spawn Fan, President of Huawei Enterprise Business APAC, said the collaboration with SHB is a milestone for expanding Huawei’s market in Vietnam and that Huawei hopes to provide modern technology products to support SHB’s digital transition.
The agreement aligns with SHB’s ecosystem strategy, in which technology is positioned as a cornerstone. SHB is restructuring its operating model around five FIRST pillars:
SHB said the framework supports its goal to improve customer experience to be more modern, flexible, convenient, secure, and private, while expanding capacity to serve large enterprises, supply chains, strategic partners, and individual customers within a unified financial ecosystem.
SHB’s broader strategy is to develop a partner ecosystem as a long-term growth engine. Rather than approaching customers through standalone units, the bank plans to extend products, services, and solutions across subsidiaries, suppliers, distributors, partners, employees, and end customers—centered on customer needs.
The SHB-Huawei partnership is described as part of SHB’s long-term direction to become a top bank in efficiency, the most favored digital bank, the best retail bank, and a leading supplier of funds, financial products, and services to private sector and government clients, including through supply chains and green development.
By 2035, SHB aims to be a modern retail bank, a green bank, and a leading digital bank in the region. The bank said the collaboration reflects a broader ambition to expand regionally and internationally and to affirm SHB as a modern, efficient, and innovative bank, with digital transformation serving as a catalyst for accelerated growth in the new era.
The SHB-Huawei cooperation was also characterized as a milestone in efforts to advance strategic cooperation at the national development level.
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