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BluSaigon CEO Quyên described how she dealt with debt collectors when creditors were calling her dozens of times a day and some even came to her home to pressure repayment. Rather than avoiding contact or cutting off communication, she said she confronted the issue directly—negotiating each debt and agreeing on repayment schedules aligned with what she could realistically pay.
Quyên said that while it might not be possible to pay 1 million đồng, she could afford 100,000 đồng per month. She emphasized that the key is keeping the promise to creditors. In her view, what is lost may be money, but credibility is something people should never give up.
Quyên said a creditor should never be hung up on. While other partners may leave, she argued that debtors must not cut off creditors, describing this as part of maintaining credibility. She added that even if people forget the exact amount owed, they will remember the attitude shown during repayment. Once credibility is gone, she said money cannot replace it.
By the end of 2018, Quyên said all debts had been settled. She then transferred the company even though equity remained negative. From there, she began a new journey with BLUSAIGON, shifting focus toward product research and development.
She noted that since BLUSAIGON was founded, the brand has not incurred debt.
Drawing on her experience, Quyên advised the startup community to be brave in facing problems. She said sincere and kind behavior can earn respect, and she urged founders to maintain their credibility in all circumstances.
Quyên later appeared on Shark Tank Vietnam in season 4 to seek funding for BLUSAIGON. The startup began in November 2020. In 2023, the Government Office and the Office of the President selected BLUSAIGON’s pearl pen as a gift for national leaders.
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