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The Ministry of Public Security is drafting a circular governing the use of forms, the management, operation, and exploitation of the criminal record database, and the procedures for issuing criminal record certificates and providing criminal record information. Under the draft, criminal record information will be displayed on VNeID for profiles that request a certificate via VNeID and the National Public Service Portal from July 1, 2026.
The information shown on VNeID includes general details about criminal status and the time of the last data update. It also includes detailed information on criminal status, with items corresponding to those on previously issued criminal record certificates.
Detailed information is structured as follows:
Individuals must use a Personal Identification Account at level 2 to access and view criminal record information displayed on VNeID.
If individuals find that criminal record information displayed on VNeID is inaccurate, they may request updates or corrections.
Criminal record certificates issued in paper form include a QR code for authentication. When agencies scan the QR code, they enter five basic fields: the electronic single-window file code, full name, date of birth, gender, and either the CCCD ID card number or the citizen ID or passport of the person issued the certificate.
The system verifies the certificate’s legality and validity, and displays the issue date and issuing authority.
For cases requiring agencies to display “Criminal Record No. 1” for citizens, agencies log in with a corporate identity account and enter a 6-digit passcode on VNeID.
“Criminal Record No. 2” is visible only to prosecutorial authorities.
For electronic criminal records, individuals log in with their personal identity account to display No. 1. If No. 2 display is required, a 6-digit passcode on VNeID must be entered.
Under the draft, individuals can request a criminal record certificate online via the National Public Service Portal or via VNeID (using digital identity), request in person at the competent authority’s office, or request via postal service (no digital identity yet).
Officials will check the validity of the dossier; they will then accept the request, request additional information, or reject it.
After dossier processing, the competent authority will determine criminal status, information on prohibitions holding positions, and information related to establishing and managing businesses and cooperatives (if any). The criminal record certificate (paper or electronic) will then be drafted for signing by the competent authority.
Delivery of the criminal record certificate for individuals will be made in two forms corresponding to the chosen method: direct delivery, or delivery through postal service or via email, delivered on the National Public Service Portal or VNeID.
If delivery of a criminal record certificate is overdue, an apology letter must be prepared, stating the reasons and a new delivery date. The same requirement applies if the certificate is overdue but no result is available yet, with the letter including the reason and rescheduling information.
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