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Be Group Joint Stock Company announced it will adjust fares for services on the Be app from May 8, making it the next ride-hailing operator to announce a price increase after similar moves by Grab.
Be Group said the adjustment follows five years of maintaining stable prices. The company attributed the change to rising operating costs, particularly fuel costs.
It added that the expected fare increase is intended to help improve drivers’ earnings, with increases of about 2%–11% per ride or order.
Be Group stated that fares include value-added tax as required by current regulations, but exclude additional charges such as tolls, ferries, piers, airport fees, and other surcharges (if any).
Beyond the base price, flexible pricing mechanisms may apply depending on the area and time when demand fluctuates.
If a ride or order ends earlier than expected, the fare will still be calculated under the current policy. Specific fares will be displayed in the app before customers confirm the booking.
Alongside the fare adjustment, Be Group said it would continue upgrading service quality, developing technology features, and implementing additional promotional programs to optimize the user experience and reduce costs for customers.
Earlier, Grab adjusted several fees effective from April 28. The platform fee for GrabBike is 3,000 dong per ride, while the platform fee for car service ranges from 5,000 to 19,000 dong.
Additional service fees for GrabExpress range from 4,000 to 11,000 dong, while GrabFood and GrabMart orders incur fees from 4,000 to 6,000 dong.
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