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BlueSaigon CEO and founder Ton Nu Xuan Quyên described the early challenges of entrepreneurship, including the period when creditors began contacting her daily and, in some cases, showing up at her home to apply pressure. She said the turning point came from addressing the problem directly—negotiating repayment terms and agreeing to a payment schedule that matched her capacity.
Quyên said she structured repayments based on what she could realistically pay. For example, if she could not pay 1 million đồng, she would commit to paying 100,000 đồng per month. She emphasized that keeping promises and preserving trust were central to resolving the situation. In her view, when debt is owed, entrepreneurs should not cut off contact with creditors.
By the end of 2018, Quyên said all debts had been settled. She added that she later transferred the company even while it was still in negative equity. She said this experience shaped her approach at BlueSaigon, where she focused on research and development. Since the brand was founded, she stated that it has not incurred new debt.
Drawing from her experience, Quyên advised the startup community to confront problems directly, maintain sincerity and kindness, and uphold trust in all circumstances.
She previously appeared on Shark Tank Vietnam season 4 to seek funding for BlueSaigon. In 2023, the Government Office and the President’s Office selected BlueSaigon’s pearl pen as a gift for state leaders.
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