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Workato, a provider of Enterprise Model Context Protocol (MCP) and orchestration, announced Otto by Workato, an enterprise-focused autonomous AI agent designed to execute work across systems and coordinate teams while maintaining IT governance, security, and auditability.
Workato said the market is shifting from copilots to autonomous “digital coworkers” that can carry tasks through to completion. However, the company noted that many AI agents adopted in the enterprise have limitations, including weak role-based access controls, limited auditability, and unclear data governance policies. It also said other tools are often constrained to a single application and cannot orchestrate work across the full enterprise stack.
Constellation Research Vice President and Principal Analyst Holger Mueller said the key challenge is not autonomy alone, but ensuring digital coworkers operate within enterprise control frameworks with governance, security, and auditability. He added that solutions that meet those requirements can help organizations move from experimentation to production use.
Otto is described as a “superagent” that uses Workato Enterprise MCP to connect to enterprise applications through existing MCP servers. Workato said Otto requires no new integrations, security reviews, or credentials to manage.
Workato said Otto is built on four principles:
Workato provided use cases showing how Otto could be applied across teams:
Workato said Otto has been shaped over the past two months through early engagement from customers, partners, and employees, and that more than 1,000 users are already using Otto daily. Workato said general availability is coming soon and directed readers to workato.com/otto for more information.
Samsara Chief Information Officer Stephen Franchetti said AI has historically been strong on insights but short on execution, and that Otto introduces a digital teammate that acts across systems while staying under IT control. Vituity Chief Information Officer Amir Nair said Otto’s approach is compelling for healthcare because it emphasizes accountability, security, and traceability.
Workato said it delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single governed platform. The company described its cloud-native architecture as connecting applications, data sources, and processes to enable real-time orchestration at scale, with enterprise-grade security.
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