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SHB Chairman Do Quang Hien said at the bank’s 2026 Annual General Meeting that shareholders’ trust is a key driver for the lender’s development into a new growth phase. He emphasized that the remarks were intended as a vision for the bank’s next steps rather than a tribute, and noted that strong AGM attendance reflects partnership, expectations, and market confidence as SHB moves into an acceleration period.
In his comments, the chairman framed shareholder engagement as central to SHB’s journey behind the bank’s capital, profit, dividend and strategy figures. He described shareholders not only as investors, but as people who have trusted, shared, and accompanied the bank through multiple stages of development.
As SHB implements major plans to raise capital, advance digital transformation, expand scale, and strengthen governance standards, the chairman said shareholder engagement is a crucial pillar supporting the bank’s trusted foundation. He also highlighted leadership’s appreciation for each shareholder, describing the message as an effort to “see clearly the faces of beloved shareholders.”
Against the backdrop of a banking industry increasingly driven by data and technology, the chairman linked SHB’s development direction to broader responsibilities for systemic safety and financial security. He said a large bank is not only focused on serving customers and shareholders, but also plays a role in the national financial system, with responsibility for stability, safety and sustainable economic development.
He said technology will be the growth engine, while safety, security and national interests must remain foundational principles. The chairman’s view, as presented in the speech, is that a new-generation bank should balance innovation and growth with systemic responsibility.
The speech used the metaphor of “the beautiful SHB girl” to describe the bank’s appeal to investors, citing SHB’s advantages in scale, a broad client base, growth potential, stock liquidity, foreign room, and development prospects in Vietnam’s stock market, which is expected to upgrade its status.
He also pointed to the phrase “the loyal son-in-law,” suggesting SHB is not only seeking capital but aiming to attract investors with a long-term vision and genuine partnership aligned with the bank’s sustainable development strategy. The chairman said that as SHB targets regional and international heights, selecting the right partners is as meaningful as raising substantial capital.
The chairman said SHB does not aim to raise capital at all costs. Instead, capital increases should be linked to capital efficiency, shareholder benefits and governance standards. He said this approach is important for strengthening market confidence in SHB’s strategic moves in the new phase.
The chairman also described SHB’s new headquarters as more than a workplace, calling it a symbol of the bank’s position in the center of Hanoi. He said the project at 31–33 Ly Thuong Kiet is expected to become a tangible milestone of SHB’s transformation, supporting operations and contributing to Hanoi’s urban architectural landscape.
He characterized the headquarters as part of the broader requirements for a large bank—solid capital, bold strategy, a strong team, and a symbolic space matching its stature.
Overall, the remarks depicted SHB as a bank entering a new development phase that prioritizes shareholders, upholds community responsibility, places national interests first, and aims to reach regional and international heights. The chairman said that after 33 years of partnering with the country, SHB is ready to move into a new era.
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