Zalo Becomes Official Connection Platform for OpenClaw AI Agent

Amid the global AI surge in early 2026, OpenClaw has emerged as a technology phenomenon, quickly breaking records on GitHub. Tech companies across Europe, the Americas and Asia are moving to capitalize on the OpenClaw opportunity by integrating AI into existing messaging platforms.

Unlike traditional chatbots that primarily respond in text, OpenClaw is positioned as the next generation of AI Agents—assistants designed to actively interact with files on a computer, control browsers and complete multi-step tasks on behalf of users.

OpenClaw’s connection channel via Zalo

In Vietnam, Zalo is presented as one of OpenClaw’s official connection channels, alongside international platforms such as WhatsApp and Telegram. Through Zalo’s messaging interface, users can ask OpenClaw to perform tasks including shopping, drafting and sending emails, and managing social media accounts.

On Zalo’s side, the app supports direct connections via Bot API to OpenClaw without intermediaries. This is intended to let Vietnamese users use the AI agent within the familiar chat interface, aiming for a seamless experience with little need to switch apps.

Vietnamese adoption and ecosystem contributions

The Vietnamese tech community has also joined the global wave, contributing Zalo plugins to OpenClaw. The goal is to help popularize OpenClaw among a broad user base in the country.

Bringing AI Agents into a widely used messaging platform like Zalo is described as expanding access to new technology for tens of millions of users, while also highlighting Zalo’s technological capability in the AI wave. The approach is framed as lowering barriers to use by allowing people to leverage AI through everyday communication rather than requiring setup or deep technical knowledge.

AI features already embedded in Zalo usage

The article describes this as part of a longer-term effort to bring AI into daily life on Zalo. Over time, features such as speech-to-text conversion, composing messages by voice, reading messages aloud and translation have become integrated into how users communicate.

According to the provided statistics, in 2025 Zalo recorded about 30% of users using AI features monthly on the messaging platform. The article also notes that Zalo’s AI products include both work-life assistance and entertainment-oriented features.

Examples of AI features

• Converting voice messages to text
• Composing text messages by voice
• Converting text messages to voice
• Translation

Related AI product traction: Kiki Auto

The article also cites Kiki Auto, Vietnam’s AI assistant in cars, which reached 1 million downloads and active use by late 2024. It is estimated that about one in five cars on Vietnamese roads currently uses Kiki Auto.

Zalo’s AI development approach and model performance

In 2023, as large language models such as GPT-3.5 and GPT-4 disrupted the tech world, Zalo is described as taking a sovereignty-focused AI path. Instead of adopting readily available fine-tuned models from abroad, the unit chose to train its model from scratch.

By the end of 2023, a Vietnamese-language large language model was officially unveiled at the Zalo AI Summit. By the end of 2024, the article states that this model surpassed major players including GPT-4 (OpenAI), Gemma-2-9B (Google) and Phi-3-small (Microsoft), ranking only behind Meta’s LLaMA-3-70B in Vietnamese language processing on the Vietnamese Multitask Language Understanding Benchmark Suite for Large Language Models.

From information to task execution

As AI shifts from testing to broader deployment, the integration of AI Agents such as OpenClaw is presented as a next step where technology not only informs but also begins to perform tasks alongside humans.

The article also notes that tax authorities encourage people to use AI-enabled services through the eTax Mobile app and the National Public Service Portal.